Terms and conditions

Rest assured that the info you provide (birth data and all other info) will stay confidential. All the communication we share (written or other) is considered confidential and remains between us. Written readings, as well as live online consultations are highly personalized and designed purposefully and only for you. The sole purpose of all readings and consultations is to help you make better decisions, achieve your purpose, discover your talents… However, YOU MAKE ALL THE DECISIONS. Astrologer is only an educated guide and counselor. Life is WHAT YOU MAKE OF IT. So, please have this in mind at all times.

When you schedule an appointment, the time you choose is considered as the exact time you are to be available and show up for the online consultation/reading. The consultation/reading shall start at the exact time and last for a set duration (usually half an hour or an hour). If you need to reschedule your appointment, you must do so at least 48 hours before the chosen time. Lateness longer than 10 minutes is considered a no-show. No refund is available in that case. In case of a total no-show, another appointment can only be made after a period of half a year. No refund is available for a no-show.

By purchasing a service on this website, you acknowledge you have understood and agreed to our terms and conditions.


FAQ #1

HOW TO PREPARE FOR AN ONLINE ASTROLOGY CONSULTATON?

  1. Be ready at least 15 minutes before the time of the appointment
  2. Block all the background noise on your computer/phone and from the surroundings (as much as possible)
  3. Respect my time – be ready to listen (don’t multitask during the consultation, talk to your children at the same time…)
  4. Leave more than the set amount of time free – it may happen that the consultation lasts longer than expected

FAQ #2

CAN YOU PROVIDE AN ASTROLOGY CONSULTATION FOR ME IF I’M NOT SURE THAT I HAVE THE CORRECT BIRTH DATA?

If you’re unsure about your birth data, first of all you must inform me about that. There are several possibilities for a reading in such a case. Depending on a reading/consultation you choose, you may be asked to provide some additional info about your life – dates and times you are certain of. Rectification chart will be made for you in order to proceed with other readings/consultations.


FAQ #3

CAN AN ASTROLOGY READING/CONSULTATION PROVIDE CLEAR ANSWERS?

Astrology and educated and talented Astrologers may help you understand your life better, discover your potential and hidden talents, and find your true purpose in this life. Sometimes things are simple and clear. However, sometimes it is not possible to see everything clearly. In that case, astrology will provide you with broad guidance or provide you with broad time-frame as to when and where you might look for guidance. Life is WHAT YOU MAKE OF IT. So, please have this in mind at all times.


Terms of Service

theastrologyempire.com provides its services subject to the following Terms of Service (TOS), which may be amended from time to time, without prior notice.
General:
theastrologyempire.com provides various services (intellectual products), readings, consultations, and other web based products based on astrological calculations. Placing your order means that you have read, understood, and that you have agreed to the terms and conditions set out hereunder.
Each product is prepared independently for a specific client, so information quantity and length may vary greatly.
As future is ever changing, predictions can never be taken for granted and nothing is guaranteed.
All products must be pre-paid in full.

theastrologyempire.com produces all products with great devotion and knowledge as a guide to events based on the requested information you provide. Comments and observations from clients as to how things turned out are expected and always welcome, but theastrologyempire.com does not accept any responsibility if things do not go as predicted.
Depending on our current scope of business, delivery of your purchased product may vary.  Approximate time from the date of order until receipt is 3-5 days. You will be informed of the  approximate time for the receipt of your ordered product.
The requested information you enter on the order form will be taken as correct, so please double-check the information you enter.
Complaints procedure: In case of misunderstandings, errors, or any other problems you may encounter with the purchased Service(s) and/or Product(s),  please contact us without delay. We will try to resolve them in the most appropriate way.
ACCEPTANCE OF THE TERMS
When using our web site Service(s) and/or Product(s), You (“Client” or “you” or “your”) agree to the terms and conditions described herein (“Terms of Service”). By clicking on the [Pay Now] button, you are agreeing to use the Service(s) and/or Product(s) in compliance with the terms and conditions of this Agreement and in accordance with all applicable laws and regulations.
DESCRIPTION OF OUR SERVICES (PRODUCTS): We provide consultations, reports, and (requested) data (“Content”) via the Internet and e-mail. All content shall be provided to you in such a way as to be understandable. Personalized Services are also available and the Client agrees to provide certain current, complete, and accurate specific information as requested on case by case basis.
PAYMENT: Upon placing an order for a personalized product on our website, you hereby agree to pay in full the stated price of the product(s) and/or services(s) you selected. While we are devoted to providing you the Product(s) and/or Service(s) as soon as you make the purchase on our website, you understand and agree that it may happen that we are for reasons of various nature not able to provide you with the Product(s) and/or Service(s) even if you have made your payment.
You will in such a case be entitled to a full refund of your payment.
In no event will you be entitled to a refund of any Product, Service, or a part of the Product or Service you purchased for reasons of any non-usage or similar.
PRIVACY POLICY: We shall respect your privacy as to the information you provided to us and the contents of your purchased Product(s) and/or Service(s), except that you hereby agree we may disclose them in the following cases:

1. If that is required by law;

2. In order to comply with currently governing legal processes;

3. In order to enforce our Terms and Conditions;

4. To respond to claims that any contents violate the rights of any third party(es);

5. To protect our rights or property;

6. In case of technical problems;

7. To respond to complaints about the product.


PERSONAL USE AND SECURITY: You are entirely responsible for (not) maintaining the confidentiality of the Product(s) and/or Service(s) you purchased.
Liability Disclaimer: Predictions that our Product(s) and/or Service(s) may contain are in no case to be taken as a substitute for any service that a licensed professional such as a medical doctor, a financial advisor, or any other professional related to the field the prediction was made for. No guarantees, implied warranties, or assurances whatsoever of any kind are provided by us, and in no case will we be responsible for interpretations taken or applied by the recipient of the information provided in our products. No warranties whatsoever are provided by us regarding the results from the use of our products and services, regarding the accuracy or reliability of any content received in any way, directly or indirectly, through our products and services, and regarding whether our products and services will meet your requirements, be uninterrupted, timely, secure, or error free.

Limitation of Liability :
In no event shall we be liable for any direct, indirect, incidental, punitive, or consequential damages of any kind whatsoever with respect to the Services and/or Products we provide.

We reserve the right to make improvements or changes of the content, and to delete any content for any reason at any time.
Miscellaneous: This agreement is governed by the laws of the Republic of Serbia. You hereby irrevocably consent to the exclusive jurisdiction and venue of courts in Serbia in all disputes arising out of or relating to the purchase and use of our Products and/or Services. If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced.
Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches. This Agreement represents the entire understanding and agreement between you and theastrologyempire.com .
Terms: This Agreement shall continue in full force and effect for so long as you (Client) are using the Products and/or the Services of theastrologyempire.com . Either party may terminate the service at any time, with or without cause.
International:
Client agrees to comply with all applicable laws and governing rules of the residing country, concerning conveyance of any data and dealing with the content on the Internet.
Termination:
Client agrees that theastrologyempire.com  may, in its sole discretion, terminate use or discontinue providing of the Products and/or Services and remove any part of the Product and/or Service, for any reason if there is a reasonable doubt that Client has violated the TOS. All this is possible without prior notice and Client agrees to this.

DISCLAIMER OF WARRANTIES :
CLIENT EXPRESSLY UNDERSTAND AND AGREES THAT:
Use of the Services and Products on this website is at Client’s sole risk. The Services and Products are provided on an “as is” and “as available” basis. We hereby expressly disclaim all warranties of any kind.


NOTICE:
Notices to Client are generally  and most often provided by email. The purchased Service(s) and/or Product(s) may also contain notices on changes to the TOS or other content.
GENERAL INFORMATION:
These TOS represent the entire agreement between the Client and theastrologyempire.com  and regulate the use of the purchased Product(s) and/or Service(s), superseding any prior agreements (including, but not limited to, any prior versions of the TOS). Client may also be subject to additional terms and conditions.
The TOS and the agreement between the Client and theastrologyempire.com  shall be governed by the laws of Serbia regardless to its possible conflict(s) of any law provisions.

If any provision of the TOS is found to be invalid by a court of the governing jurisdiction, the parties nevertheless agree that the court shall strive to determine the intended meaning of the both parties regarding the provision in question, whereas other provisions of the TOS shall remain in full force and effect.
Client agrees that any claim or cause of action arising from or related to use of the Services, the Products, or the TOS must be filed within six (6) months after receiving the purchased Service or Product or be forever barred.
VIOLATIONS:
Please report any violation of the TOS to:

admin@theastrologyempire.com

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